Shipping policy

Thank you for shopping with us! We work with trusted print-on-demand fulfillment partners, including Printify, to produce and ship your orders. Each product is made especially for you once your order is placed.

1. Order Processing

Orders are sent to our production partners after checkout and are typically processed within a few business days. Since our products are made on demand, production times may vary depending on the product, fulfillment location, and order volume.

Once your order has been produced, it will be handed over to the shipping carrier for delivery.

2. Shipping Times

Shipping times depend on your delivery address, the product ordered, and the fulfillment location.

Estimated delivery times shown during checkout are provided as an estimate and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, holidays, customs, or other circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated based on the products in your order and the destination. Any applicable shipping costs will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping or promotional shipping rates. Any such offer will be clearly displayed on our website.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after your order has been handed to the carrier.

5. International Orders

For international orders, delivery may be affected by customs processing and local regulations. Customers may be responsible for any applicable customs duties, taxes, or import fees charged by their country.

These charges are outside our control and are not included unless specifically stated at checkout.

6. Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your purchase.

If you notice an error, contact us as soon as possible. Once an order has entered production or been shipped, we may not be able to change the delivery address.

We are not responsible for orders delivered to an incorrect address provided by the customer.

7. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to have been lost during transit, please contact us as soon as possible with your order number and relevant details.

We will review the issue and, where applicable, work with our fulfillment and shipping partners to find an appropriate solution.

8. Delayed Deliveries

While we do our best to ensure your order arrives on time, shipping delays can sometimes occur due to circumstances outside our control.

If your package is delayed beyond the expected delivery period, please contact us so we can help investigate the shipment.

9. Questions About Shipping

If you have any questions about your order or shipping, please contact our support team through our Contact Us page. We're happy to help.